Wilson Heating, Air & Plumbing

starstarstarstarhalf star 4.5 / 5 | 382 Total Reviews

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"No one wants to be that homeowner that has let things get so far gone they are now in panic mode, but that's where I found myself with a dripping vent. Nick returned a panic text in the evening and listened to determine that I could get a tech out the next day. Followed up as promised. My AC is still on it's last lap but the summer was saved. No pressure of an ultimatum of buying a new unit or other unnecessary services given the age and other circumstances. Professional. Efficient and Trustworthy are the 3 words that come to mind. Customer service is not dead yet."
S . H from Garland, TX on May 17th, 2019
starstarstarstarstar(5 / 5)
"Prepaid for maintenance service on 2 air conditioners. Based on sound, technician determined I need a new unit The refrigerant was low, instead of putting refrigerant, he said it's low because it's leaking and suggested I pay $6800 for a new unit. Because he didn't like my line of questioning, he became irritated and said he would arrange for a full refund and left without performing the service that was prepaid. Very unprofessional and childish.. "
C . S from Mckinney, TX on May 14th, 2019
star(1 / 5)
"The service technician was very knowledgeable about the cooling system. He found the expansion valve was not working properly. I would think a difficult thing to find. He will order a new valve and install it when it comes in. Thanks to Wilson for sending a wonderful technician."
R . R from Garland, TX on July 17th, 2018
starstarstarstarstar(5 / 5)
"Zen Master says We Will See, Thank You."
Z . W from Dallas, TX on October 31st, 2016
starstarstarstarstar(5 / 5)
" Excellent! Your staff is always 'spot on'. They know their stuff and try hard to give me the best service. Very professional. "
S . S from Dallas, TX on October 12th, 2016
starstarstarstar(4 / 5)
" you, as usual, did great"
C . K from Dallas, TX on October 12th, 2016
starstarstarstarstar(5 / 5)
" Good job. Personable serviceman. We appreciated the help and cooperation of Mr. Wilson. Thanks."
G . K from Dallas, TX on October 8th, 2016
starstarstarstarstar(5 / 5)
" This is for the two gentlemen who did the AC coil replacement and copper tubing replacement. The work was good, but the accident of falling through the ceiling kind of hurt's a 5 star rating. They did a good job cleaning up the insulation that fell out of the attic in the inside of my house, but they did a fair to poor job removing it from my garage. Because they were trying to repair a slow leak I won't know if it is fixed for 4 to 6 weeks."
S . D from Garland, TX on October 1st, 2016
starstarstarstar(4 / 5)
" This rating is for Tyrone's plumbing work and as always Tyrone did an outstanding job. This is why I always request Tyrone when I need plumbing work done."
S . D from Garland, TX on October 1st, 2016
starstarstarstarstar(5 / 5)
" Was great visit, heat checkup "
J . D from Dallas, TX on September 29th, 2016
starstarstarstarstar(5 / 5)