Wilson Heating, Air & Plumbing

starstarstarstarhalf star 4.5 / 5 | 380 Total Reviews

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S . P from Dallas, TX on July 30th, 2009
starstarstarstar(4 / 5)
R . B from Garland, TX on July 22nd, 2009
starstarstarstarstar(5 / 5)
R . A from Richardson, TX on July 22nd, 2009
starstarstarstar(4 / 5)
"It was nice to find a company that cares about there customers. I was very pleased with their work. It was nice of the to keep me informed on what the were doing and if something wasnt right the told me. They were very curtious to everyone. I also love the way the first service guy came out and helped me get the best deal that was out there. So over all I had the best service I have had in along time."
T . R from Garland, TX on July 23rd, 2009
starstarstarstarstar(5 / 5)
"2 - 5 do not apply, did not buy anything. I was told my unit needed to be replaced. He "guaranteed" us the coil would not be covered under warranty and left an estimate for a new unit for $3788. Well, it IS covered under warranty, does not need to be replaced, and will cost me less than $700 to repair."
M . B from Dallas, TX on July 23rd, 2009
starstar(2 / 5)
T . B from Richardson, TX on July 24th, 2009
starstarstarstarstar(5 / 5)
"Luke and his trainee did a great job cleaning the unit and testing all operating functions - one of the best inspection jobs I've had done by Wilson. Still haven't recvd - Wilson Family Plan Documents."
J . W from Dallas, TX on July 30th, 2009
starstarstarstarstar(5 / 5)
"Overall was excellent. You provided same day service in extreme heat, which is very appreciated."
C . M from Dallas, TX on July 23rd, 2009
starstarstarstarstar(5 / 5)
"I called when my a/c quit blowing cold air. I wanted someone to come look at the unit and tell me if it could be repaired or if it needed to be replaced. The rep from your company was polite and professional. However, I was disappointed in the fact that after he recognized that my a/c unit was 24 years old, he told me that it needed to be replaced and quoted me $6900. Didn't even bother to attempt to fix it or even take anything apart to look at it but still charged me $70. After making a few phone calls, a friend of mine had his friend that works on a/c units as a second job, come out to look at the unit. In a matter of 30 mins. he took the top off the condenser, replaced a solenoid, added freon and the unit began working again. He charged me $100! Through this and the quote of another company, who told me the same thing your company did, I realized that instead of trying to help your customers or potential customers, your company and others are just looking to make a buck. I'm disappointed that there are not many companies, if any at all, that just want to help consumers now days instead of just taking advantage of them. Needless to say, I will not be using your company for any problems I have in the future, nor will I be recommending your company to anyone I know. I work for a very large company and I manage 30 employees on a daily basis and I interact with at least 60 to 100 co-workers. If they ever ask me for a recommendation, I will be sure to tell them NOT to use Wilson."
J . F from Dallas, TX on July 23rd, 2009
star(1 / 5)
"Tech (Ruben) was very courteous, knowlegable, and efficient. Equipment came with the purchase of the home, but appears to do the job just fine!"
A . B from Dallas, TX on July 23rd, 2009
starstarstarstarstar(5 / 5)